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eCommerce Solutions

E-commerce, or electronic commerce, is the transmission of funds or data through the internet to facilitate the purchase and sales of goods and services.

The best ecommerce platform for growing sales More traffic, higher conversion and unmatched performance for your online store

BigCommerce is a one stop solution for those who are looking for a completely functional online store to sell either digital or physical products. Simply, BigCommerce makes it easy to create a successful online store with all the features needed.

With BigCommerce, everything is easily manageable from setup to customer delivery and that too without any complex coding.

BigCommerce – Step Ahead of the Curve.

Our initial FREE consultation will determine exactly what you just need. Call us today! at 478-922-8979.

Built for growth

We build in powerful tools to increase your traffic and sales, including best-in-class SEO, marketing and conversion features.

Better business operations

Easily manage orders, returns and inventory and automate your workflows to reduce the time and money you spend on everyday operations.

Advanced integrations

Connect your store to business-critical applications like shipping and fulfillment services and leading ERP suites. Or build your own solution with unlimited API calls, dedicated support and certified partners.

In-depth analytics

Valuable reports on your orders, custom-ers, marketing and merchandising can help increase conversion by 30% or more.

DDOS mitigation

We’ll automatically protect your site from DDOS attacks, a feature that can cost more than $5,000 a month on traditional hosting platforms.

Sitewide HTTPS & dedicated IP address

Increase security and improve SEO by loading every page on your store over HTTPS. A dedicated IP address supports a private SSL and helps maintain site speeds at high traffic volumes.

Unparalleled service & support

We’re here to help your business grow, with 24/7 priority support and dedicated account management.

Faceted search

Improve conversion by up to 10% with dynamic product filtering that lets shop-pers find the products they want based on options like size, color and brand.

Rock-solid infrastructure

Our sites have blazing-fast 145ms response times, unlimited bandwidth and the ability to handle more than 500,000 hits a minute. We maintain a 99.99% uptime, with SLAs available.

 

Store Design

  • Responsive design themes
  • Multi-level category fly-out menus
  • Works in all popular web browsers
  • Web-based control panel

Help & Support

  • Support professionals available 24/7 via phone, live chat and email
  • Support on Twitter and Facebook during normal business hours

Hosting & Security

  • Level 1 certified PCI compliant
  • Enterprise-grade network architecture
  • Over 1,000 Gbps of connectivity
  • Shared SSL certificate
  • The ability to buy your own SSL certificate

Images & Photos

  • Upload as many photos as you want (up to plan limits)
  • Add photos from your computer or a website
  • Automatically generated image listing for product pages
  • Photo thumbnails on product pages
  • Thumbnail photos created automatically

Orders & Checkout

  • Abandoned Cart Saver (Plus plans and above)
  • Single page checkout
  • Support for pre-orders
  • Minimum and maximum product quantities
  • Basic shipping quote estimates
  • Guest checkout option
  • Refunds and store credits
  • Delivery/event dates
  • Order tracking links sent automatically via email
  • Order confirmation emails
  • Order shipments

Product Options & Bundling

  • Products options: sizes, colors, configurations, etc.
  • Unlimited options for each product
  • Option field types: checkbox, date picker, file upload, text field, multiline text field, number field, product list, color swatch, texture swatch, and rectangle
  • Rules to adjust price, weight, photo and stock, eg charging extra for larger sizes
  • Unique SKUs for each product option
  • Unique images for each product option
  • Stock on hand for each product option
  • Low stock level for each option
  • Configurable display order for product options

Tax Rates & Settings

  • The most flexible tax system available
  • Automated sales tax setup for US states
  • State-based tax zones
  • Country-based tax zones
  • Flat tax option
  • Support for selling locally, nationally or internationally

Configurable Fields

  • Collect additional product info
  • Text, file and checkbox field types
  • Dropdown field types
  • Fields display on product page or invoice
  • Upload file formats can be restricted
  • Fields shown with order for processing
  • Unlimited number of fields supported
  • Required fields

CMS

  • Full content management system functionality
  • 100% browser based
  • Webpage publishing
  • Easy-to-use WYSIWYG editor
  • Contact forms (responses sent via email)
  • News items
  • Built-in blog

Import/Export Options

  • Bulk export/re-import for thousands of items
  • Imported products review for quality control
  • Easy importation of existing products
  • Two-way sync with Intuit QuickBooks through Webgility eCC
  • Extremely flexible import system
  • Product export to CSV/XML
  • Order export to Shipworks
  • Export to MYOB, Peachtree
  • One-way sync with StoneEdge

SEO

  • Custom product, product and web page URLs
  • Automatic 301 redirects
  • Per-page optimization (title, meta, etc.)
  • Page title and meta details
  • Automatically generated HTML sitemap
  • XML sitemap for Google Webmaster Tools
  • SEO-friendly title tags, product links, category links, brand links, search links, page links and news links
  • SEO-friendly link toggling for major pages
  • Tableless store designs
  • Custom product image alt text
  • New search engine optimization added regularly

Delivery/Event Dates

  • Date-based events support for selling tickets to concerts, conferences, etc.
  • Delivery dates support for selling flowers, baked goods, etc.
  • Orders filterable by delivery/event date
  • Delivery confirmation of purchase via email
  • Date selection required or optional

Products & Merchandising

  • Support for selling physical products, digital goods, and services
  • Product options (size, color, etc.)
  • Minimum and maximum product quantities
  • Custom fields (i.e., text to print on a t-shirt)
  • Bin picking number per product/SKU which appears on packing slip
  • Bulk discount quantity pricing
  • Gift wrapping options
  • "Catalog only" mode
  • "Call for pricing" option
  • Support for brands/manufacturers
  • Unlimited categories
  • Embed videos in product descriptions
  • Per-product YouTube video gallery
  • Per-product gift wrapping
  • Live shipping quotes
  • Product reviews & comments
  • Built-in spam prevention for product reviews
  • Disqus comment/reviews integration

In-Store Merchandising

  • Full product catalog
  • Online checkout system
  • "Call for pricing" option
  • One click add to cart
  • Product comparisons
  • Order status updates
  • Live order tracking
  • Public wish lists
  • Related products

Analytics

  • 20+ performance reports
  • Daily conversion rate
  • Top 20 customers
  • Bestselling products
  • Storage reports
  • Transfer reports
  • Sales tax report by date
  • Popular products
  • Inventory report
  • Customers by date
  • Revenue per customer
  • Search keywords with results
  • Search keywords without results

Customers & Groups

  • Customer group discounts
  • Default group for new customers
  • Support for moving customers between groups
  • Category level discounts
  • Storewide group discounts
  • Unlimited customer groups
  • CSV import of customers

Inventory Management

  • Out-of-stock settings for products and options
  • Low stock notifications via email

Returns System (RMA)

  • Complete returns system
  • Refund, swap or store credit
  • Customizable return reasons
  • Supports return of specific items from an order
  • Email notification for new returns

Marketing & Promotions

  • Free shipping coupon codes
  • eBay integration for selling/auctioning products
  • Trackable coupon codes
  • Integration with popular shopping comparison sites
  • Integration with MailChimp
  • Google Trusted Stores automation for improved conversion
  • Coupon expiry date
  • Coupon limited uses
  • Google Analytics integration
  • Gift certificates
  • Promotions: buy one get one free, free shipping over $x, $x off orders over $y, etc.
  • "Customers who viewed this product also viewed" panel
  • Google AdWords export
  • Yahoo Search Marketing export
  • Popular products list
  • New products list
  • Top sellers list

Email Marketing

  • Integration with iContact
  • Integration with MailChimp
  • Integration with Constant Contact
  • CSV newsletter subscriber export
  • CSV customer export

Social Media Marketing

  • Facebook storefront via SocialShop 2
  • Facebook "Like" buttons on product pages
  • Support for Pinterest Rich Pins
  • IntenseDebate comment/reviews integration and sharing on Facebook/Twitter
  • Disqus comment/reviews integration and sharing on Facebook/Twitter
  • AddThis button for sharing to popular social media sites
  • Standard or theme-specific social media icons

Shopping Comparison Engines

  • Built-in integration with popular shopping comparison sites
  • Product export to PriceGrabber
  • Product export to Shopping.com
  • Product export to Google Shopping

Mobile Commerce

  • Mobile selling on all popular devices
  • iPad-native shopping experience
  • iPhone-optimized mobile experience
  • Android-optimized mobile experience
  • Palm Pre-optimized mobile experience
  • Blackberry-optimized mobile experience
  • Support for PayPal Express Mobile

Sell on eBay

  • Manage eBay product listings from Bigcommerce
  • Fast and easy listing to eBay
  • Custom shipping and taxes for eBay listings
  • Custom price variances for eBay listings
  • Live listings viewable from Bigcommerce
  • Automatic order creation in Bigcommerce when auction is won or BIN is purchased
  • Fulfillment of eBay orders directly from Bigcommerce
  • No limit on number of eBay listings

Payments & Shipping

  • Accept credit cards online
  • Support for 60+ payment gateways, including PayPal
  • Support for secure checkout
  • Print USPS postage labels in the control panel
  • UPS, USPS and FedEx address label printing via Shipworks integration
  • Support for "offline" payments like COD, pay in store, pay by check, etc.
  • Location auto-detection for currency
  • Real-time shipping quotes for UPS, USPS, FedEx, Aus Post, etc.
  • Customizable shipping rates
  • Shipping methods limitable by country, state, zip code
  • Various free shipping options

Multi-Currency Support

  • Robust multi-currency support
  • Live, automatically updated exchange rates
  • Automatic visitor currency detection
  • Custom exchange rates if required
  • Default currency
  • Per-currency symbol, decimal places, etc.

Dropshipping & Warehouse

  • Dropshipping through Ordoro integration
  • Warehousing & inventory by Shipwire
  • Suppliers invoice emails
  • CSV order export

In-Store Search

  • Search suggest
  • "Did you mean?" suggestions
  • Related searches list
  • Filtering by price, free shipping
  • Shopping by brand, price

Miscellaneous

  • Minimum password strength indicator

SSL Certificates or digital certificates as they are also called are used to securely process information/forms. They are shown in your web browser with an (s) attached to the URL such as https://www.georgedonathan.com.

Google has announced that going HTTPS — adding a SSL 2048-bit key certificate on your site — will give you a minor ranking boost. SSL rates

Our Security Checklist

How Secure Is Your Website? A Website Security Checklist

Anyone that owns a website right now should be thinking about security. Is yours safe from hackers?

Use Our Online(PDF) Guide Here

 

How To Start An Online Store In 10 Steps

You have dreams of entrepreneurship, but you know you’re not ready to quit your job and go all in. If you’re good at making things or spotting a great deal, you don’t necessarily have to go all in to start. Starting an online store doesn’t require the same level of investment or sacrifice that full-time entrepreneurship does.

You can start small while keeping your regular paycheck, and potentially build up to working for yourself exclusively if your online store does well enough. That doesn’t mean it won’t be work (most things worth doing are), but it’s doable without having to uproot your life as it is now.

There are a few key steps you have to take and you’ll have several moments where you have to decide what level of investment you’re prepared to make into the endeavor to start.

If the ten steps on this list sound doable to you, then you’re ready to get your feet wet as an entrepreneur.

1. Decide on your product.

If you’ve been pondering setting up an online store for a while, then you may well already have a product in mind. Whether it’s something you make, like handcrafted furniture or handmade soap, or something you’ve found a source for at wholesale prices so you can sell it off at a profit, every online store has to start with a product.

Do some research to make sure your product is viable. If you’re selling something fairly unique of your own creation, ask around amongst friends and in online communities to see if there’s an interest. If you’ll be selling something that will have a fair amount of competition online, research what similar products people are selling online and if the prices they’re charging would make for a sustainable business model for you. If your initial research shows you that an online store for the products you have in mind is likely to lose money, then you should look to other options.

2. Set your pricing.

Pricing is one of the hardest parts to get right in running a new business. If you price too low, you’ll lose money or just barely break even – which won’t make the time and effort you put into your online store worth it. If you price too high, you won’t make enough sales and still risk losing money on the whole endeavor.

To figure out the pricing that makes sense you have to first figure out your own costs. That includes the cost of materials, web hosting, taxes, the percentage credit cards or Paypal will skim off the top, and any marketing costs you choose to take on to help promote your business. Then you should figure out how much you want to add on top of that to account for your own time and labor, and add some extra on top of that to make a profit.

You should also do some research into what your competitors are charging. If the number you came to is below what others are charging, you can bump up your numbers a bit. If it’s higher, then you’ll either need to consider if you can provide enough unique value with the products you sell to account for the higher price, or determine if you can afford to go lower based on what the market will bear.

3. Research shipping costs and options.

Your impulse may be to pass on the full cost of shipping to the client, and many online stores do take this route. Be warned though that shipping costs can have a strong psychological impact on consumers, with 44% saying they’ve abandoned an online purchase due to high shipping and handing costs.

In some cases, offering free shipping and upping your product pricing to cover those costs may result in more sales. As an alternative, some online stores provide a flat fee that’s clearly noted on the website, so consumers know before they reach the checkout page exactly what to expect.

Another popular option for online stores is to offer free shipping for orders of a certain size. That encourages customers to spend more in your online store than they may have otherwise, and makes the cost of shipping more worth it to you.

You’ll have to figure out what makes sense for you and your business. Research the shipping options available from each of the main providers and figure out what the numbers are likely to look like for packages at the size and weight that will be typical for your products.

4. Choose your eCommerce platforms.

Now you need to choose the platform your online store will live on. All websites have to be hosted somewhere, so you’ll need website hosting first unless you choose to build your store on a website that already exists like Etsy or Amazon. If you want a website and brand that’s all your own, many website hosting platforms make it easy to find compatible eCommerce options that you can work with in the same space you use to work on your website.

An ecommerce software will make it easy for you to list your products, set your price, and add a shopping cart to the website. They take care of ensuring the process is intuitive for both you and your customers, so you can just focus on selling.

5. Pick a name and brand.

When you start trying to figure out a name, you’ll probably feel like all the good ones are already taken. While your business name is important, try not to get too hung up on this step. Brainstorm words and phrases that say something about the products you’ll be selling, and words and phrases that mean something to you. And be sure to stay away from names that have already been copyrighted by other businesses.

Depending on your goals for your online store, you may also want to invest in working with a marketing professional or firm at this point to more fully develop your brand. They can help you design a logo, figure out your positioning, and create a plan for promoting your online store once you launch. They’ll also be a big help with the next step.

6. Build your website.

Many hosting platforms can make at least part of this step easier by providing free website templates or a site builder you can work from rather than having to build a website from scratch. If you want something more unique, you can hire a graphic designer or work with a marketing firm to help you create a website that’s more distinctly yours.

At this stage, you’ll also need to work on writing copy that describes your wares and helps persuade website visitors to buy. This is something else you can take a DIY approach to if you want to stick with a shoestring budget, or invest in a professional copywriter or marketing firm to help with. If you do go with the DIY option, take some time to research best practices. It’s not as simple as you may think. Copyblogger and Copyhackers are good resources to start with.

7. Set up a merchant account.

Online stores need a way to receive money – specifically, a way to receive credit card payments. A merchant account does the very important job of ensuring you can get paid. You have options that range from big, familiar brand names like Chase and Paypal, to companies more focused on small businesses like BluePay and PaySimple. You will have to pay something to the company in order to get your money, but the ability to accept the money your customers send should make the fees well worth it.

8. Get your SSL certificate.

Now you need to get secure. If customers are going to hand you their private payment information (or more accurately, enter it into a form on your website), you need to make sure the sensitive details will stay safe. An SSL certificate for your website encrypts all the sensitive information customers provide so that hackers won’t be able to grab that credit card information as it’s sent over the web.

9. List your inventory.

Now that your website’s set up and secure, you can get the store itself set up. Whatever inventory you have ready to go should be added to your store and assigned its proper price. Once potential customers make their way to your page, all they’ll need to do is click to add an item they want to their shopping cart and check out.

10. Start selling.

Finally we’ve reached the stage where you can start making money. If you launch your online store and don’t get much traction, then you should start thinking about promotion. Content marketing, social media, and paid promotion are all areas worth looking into to start getting people to your website.

If you’re not quite ready to make that level of investment in your online store, start with old-fashioned word of mouth. Talk to your friends about it, mention it to professional acquaintances, and bring it up at any events around town likely to attract the kind of people interested in what you’re selling.

Once your online store is up and running, take a moment to pat yourself on the back. You’re an entrepreneur now. Then get back to work. Part of entrepreneurship is that there’s always something else you can or should be doing to launch your business toward greater success.

 

 

 

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