Running into website / technology issues when you’re operating a business is a huge distraction. It’s just a part of operating a business and whether you like it or not, it’s going to happen to you at some point.
Our support is extremely simple, just submit your request using the simple form below. If this is an emergency (ie: site down), call us directly at 478-922-8979.
There is no charge to TROUBLESHOOT any site error. There is no charge for correcting any site error for any client that has any marketing or maintenance plan.
Administrative support is provided 24/7 directly by our support team at 480-624-2500 for clients without any of the above mentioned plans. You will need your customer number and password.
The link above will take you to a google search page of the most recent info
Normal response time is within 1-24 hours.
The basic difference is our IMAP accounts have unlimited storage and can sync between all of your devices. All message, folders, etc. on one device, automatically appear on all of your devices. A POP3 has a predetermined amount of storage and cannot be synced.
Incoming mail server (IMAP) - imap.secureserver.net
Outgoing mail server (SMTP) - smtpout.secureserver.net
Sign into your gmail account at https://mail.google.com/
You can set up and use Workspace Email on your Apple mobile devices, including iPhone or iPad.
Before you start, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings, including both the incoming and outgoing server settings.
Note: Not sure of your account type? See POP or IMAP: How do I know what type of account I have?
Note: Even though iOS labels the Outgoing Mail Server fields as Optional, you must enter them for your email to work correctly.
Note: As a courtesy, we provide information about how to use certain third-party products, but we don't endorse or directly support third-party products, and we're not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.
Affordable Web Sites offers live support for your current website project for those clients that are not quite ready for a maintenance plan and want to complete a combination of services. We will complete any task requested by you during this LIVE session within the time frame allotted. These LIVE sessions are for those clients that DO NOT have ANY maintenance plans. Our rate is simple, it's just $1.00 per minute. Live sessions are available by appointment Mon-Fri 10a or 12 noon and 6p or 8p est.
It's as simple as 1-2-3
1. You schedule the time you want to meet.
2. After we have connected for that meeting, you pay for that session.
3. We complete as much as we can during that 30 or 60 minute sessions.
Services includes any service that we provide within our company.
Q), I have a maintenance plan, do I have to pay extra for this service?
A). You have "Real Time Support" that is included in your plan, review your plan to see what's included.
Q), Who primarily is this service for?
A). Any existing client that want a variety of things done to their project at one time. If your request is more detailed and would take longer than a 45 minute LIVE session, we'll let you know in advance.
Q). How do I schedule an appointment?
A). Simple, either call 478-922-8979 or request an appointment at firstname.lastname@example.org
Q). Do I prepay for this session?
A). NO, you pay within 5 minutes of the the time you connect with a tech. When you schedule a request, just include a brief summary of what will be done.
Q). What if the work I want to complete exceeds the time i have scheduled?
A). You have the option of extending the session(if no one is directly behind you) by paying for another session or choosing another LIVE session time.