From 1996 to January 2023, we've provided troubleshooting and error correction services at no charge. You didn’t have to pay any extra for this service as it was our way of providing quality and professional service. Our team had previously absorbed any and all minor fees that were presented to us.
Due to the rise in fees for internet services, effective January 2023, we can no longer fix site errors at no charge for any client that does not have at least a site monitoring service. We can only do a quick view to make sure that the site is up and running when accessed using your domain name.
Running into website / technology issues when you’re operating a business is a huge distraction. It’s just a part of operating a business and whether you like it or not, it’s going to happen to you at some point.
So having a solid support team that’s available at all times is a critical part of our decision-making process – and it should be for you as well.
Affordable Web Sites offers live support or trouble shooting for your current website project if you do not have a monitoring or maintenance plan. We will complete any task requested by you during this LIVE session within the time frame allotted. These LIVE sessions are for those clients that DO NOT have ANY maintenance or monitoring plan. Our rate is simple, it's just $1.00 per minute.
For Live Support and Trouble Shooting, It's as simple as 1-2-3.
You schedule the day and time you want to meet.
You pay for that session or troubleshooting in advance.
We complete as much as we can during that 30 or 60 minute session.
You contact us using the form below describing the issue. We acknowledge receipt of request and schedule time to troubleshoot the issue, usually same day.
Use Form Below To Submit More Questions
Q), Who primarily is this service for?
A). Any existing client that want a variety of things done to their project at one time. If your request is more detailed and would take longer than a 45 minute LIVE session, we'll let you know in advance.
Q). How do I schedule an appointment?
A). Simply request an appointment using the form below.
Q). Do I prepay for this session?
A). Yes. When you schedule a request, just include a brief summary of what will be done.
Q). What if the work I want to complete exceeds the time i have scheduled?
A). You have the option of extending the session(if no one is directly behind you) by paying for another session or choosing another LIVE session time.